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# VoiceAssist User Guide

**Version:** 1.0
**Last Updated:** 2025-11-21

---

## Welcome to VoiceAssist

VoiceAssist is an AI-powered medical assistant that helps healthcare professionals with voice-based queries, document management, and medical knowledge retrieval.

---

## Table of Contents

1. [Getting Started](#getting-started)
2. [User Interface](#user-interface)
3. [Voice Interactions](#voice-interactions)
4. [Document Management](#document-management)
5. [Medical Queries](#medical-queries)
6. [Calendar & Scheduling](#calendar--scheduling)
7. [Settings & Preferences](#settings--preferences)
8. [Security & Privacy](#security--privacy)
9. [Troubleshooting](#troubleshooting)
10. [FAQs](#faqs)

---

## Getting Started

### Creating Your Account

1. Navigate to the VoiceAssist login page
2. Click "Register" or "Create Account"
3. Enter your email address and create a secure password
4. Verify your email address (check your inbox)
5. Complete your profile setup

### First Login

1. Enter your email and password
2. You'll be redirected to the dashboard
3. Complete the welcome tutorial (recommended)
4. Configure your preferences

### Dashboard Overview

The dashboard shows:

- Recent queries and conversations
- Quick access to voice assistant
- Document upload area
- Calendar and appointments
- Recent notifications

---

## User Interface

### Main Navigation

```
┌─────────────────────────────────────┐
│  [Logo] VoiceAssist     [Profile ▼] │
├─────────────────────────────────────┤
│  Dashboard  |  Voice  |  Documents  │
│  Calendar   |  Search |  Settings   │
├─────────────────────────────────────┤
│                                     │
│         Main Content Area           │
│                                     │
│                                     │
└─────────────────────────────────────┘
```

### Quick Access Bar

- **Voice Button:** Start voice interaction (microphone icon)
- **Search:** Quick search across all content
- **Notifications:** View recent alerts and updates
- **Help:** Access contextual help and documentation

---

## Voice Interactions

### Starting a Voice Session

1. Click the microphone icon or press `Ctrl+Shift+V`
2. Allow microphone access (first time only)
3. Speak your query clearly
4. Wait for transcription and response

### Voice Commands

**Medical Queries:**

```
"What are the symptoms of diabetes?"
"Tell me about hypertension treatment"
"What's the dosage for amoxicillin in children?"
```

**Document Requests:**

```
"Find my patient records for John Doe"
"Show recent lab results"
"Open the treatment protocol for pneumonia"
```

**Scheduling:**

```
"Schedule an appointment for next Tuesday at 2 PM"
"What's on my calendar today?"
"Cancel my 3 PM meeting"
```

### Voice Tips

✅ **Do:**

- Speak clearly and at a normal pace
- Use medical terminology when appropriate
- Provide context for ambiguous queries
- Confirm important actions verbally

❌ **Don't:**

- Speak too quickly or mumble
- Use background noise environments
- Mix multiple queries in one sentence
- Share sensitive information in public spaces

### Clarifications

If VoiceAssist needs clarification:

1. It will ask a specific question
2. Respond with the requested information
3. The system will continue processing

**Example:**

```
You: "Find patient records"
VoiceAssist: "Which patient are you looking for?"
You: "John Smith, born 1985"
VoiceAssist: "Found 2 patients matching that name. Which one:
              1. John Smith - DOB 03/15/1985
              2. John Smith - DOB 11/22/1985?"
You: "The first one"
```

---

## Document Management

### Uploading Documents

1. Go to **Documents** section
2. Click "Upload" or drag and drop files
3. Select file type (medical record, lab result, image, etc.)
4. Add description and tags (optional)
5. Click "Upload"

**Supported Formats:**

- PDF (.pdf)
- Images (.jpg, .png, .tiff)
- Documents (.docx, .doc)
- Spreadsheets (.xlsx, .xls)
- Text files (.txt, .rtf)

### Organizing Documents

**Folders:**

- Create custom folders
- Move documents between folders
- Share folders with colleagues (if permissions allow)

**Tags:**

- Add multiple tags per document
- Search by tags
- Auto-tagging based on content

**Search:**

```
- By filename: "lab_results_2024"
- By content: "glucose levels"
- By date: "uploaded:last-week"
- By type: "type:lab-result"
- Combined: "patient:smith type:xray date:2024"
```

### Document Processing

VoiceAssist automatically:

- Extracts text from PDFs and images (OCR)
- Indexes content for search
- Generates summaries for long documents
- Identifies key medical terms
- Suggests related documents

---

## Medical Queries

### Knowledge Base

VoiceAssist has access to:

- Medical textbooks and guidelines
- Clinical practice guidelines
- Drug databases
- Research papers
- Your uploaded documents

### Query Types

**1. Information Lookup**

```
"What is the ICD-10 code for pneumonia?"
"Explain the pathophysiology of diabetes"
```

**2. Treatment Recommendations**

```
"What's the first-line treatment for strep throat?"
"Recommend antibiotics for UTI in adults"
```

**3. Differential Diagnosis**

```
"Patient presents with fever and cough, what could it be?"
"Differential diagnosis for chest pain"
```

**4. Drug Information**

```
"Side effects of metformin"
"Drug interactions with warfarin"
"Dosage for ibuprofen in a 10-year-old"
```

### Response Format

Responses include:

- **Answer:** Direct response to your query
- **Sources:** References and citations
- **Confidence:** AI confidence level
- **Related:** Related topics and queries

### Saving Queries

- Bookmark important queries
- Add to favorites
- Export query history
- Share with colleagues (redacted)

---

## Calendar & Scheduling

### Viewing Calendar

- **Day View:** Hourly breakdown
- **Week View:** 7-day overview
- **Month View:** Monthly calendar
- **Agenda View:** List of upcoming events

### Creating Appointments

1. Click a time slot or "New Appointment"
2. Enter appointment details:
   - Patient name
   - Appointment type
   - Duration
   - Location
   - Notes
3. Set reminders (optional)
4. Click "Save"

### Reminders

- Email notifications
- SMS reminders (if configured)
- In-app notifications
- Voice reminders

### Calendar Integration

Syncs with:

- Google Calendar
- Outlook Calendar
- Apple Calendar
- Nextcloud Calendar

---

## Settings & Preferences

### Profile Settings

- Update name and email
- Change password
- Set timezone
- Configure language preferences

### Voice Settings

- Preferred voice assistant personality
- Speech recognition sensitivity
- Auto-transcription settings
- Voice feedback options

### Privacy Settings

- Data sharing preferences
- Cookie consent
- Analytics opt-in/out
- Data export options

### Notification Settings

- Email notifications
- Push notifications
- SMS alerts
- Notification frequency

---

## Security & Privacy

### Data Security

VoiceAssist uses:

- **Encryption:** AES-256 for data at rest, TLS 1.3 for data in transit
- **Authentication:** Multi-factor authentication (MFA) available
- **Access Control:** Role-based access control (RBAC)
- **Audit Logging:** All actions are logged

### HIPAA Compliance

VoiceAssist is **HIPAA-compliant**:

- Business Associate Agreement (BAA) available
- PHI data is encrypted and protected
- Access logs maintained for 7 years
- Regular security audits

### Your Privacy Rights

You can:

- Export all your data
- Delete your account and data
- Request data corrections
- Opt-out of analytics
- Review access logs

### Best Practices

1. **Strong Passwords:**
   - At least 12 characters
   - Mix of upper/lowercase, numbers, symbols
   - Unique to VoiceAssist

2. **Enable MFA:**
   - Use authenticator app or hardware key
   - Backup codes securely stored

3. **Regular Reviews:**
   - Review access logs monthly
   - Check authorized devices
   - Update security questions

4. **Secure Access:**
   - Use VPN on public networks
   - Lock screen when away
   - Log out on shared devices

---

## Troubleshooting

### Voice Not Working

**Problem:** Microphone not detected
**Solution:**

1. Check browser permissions (Settings → Privacy → Microphone)
2. Allow VoiceAssist to access microphone
3. Test microphone with system settings
4. Try a different browser

**Problem:** Poor transcription quality
**Solution:**

1. Speak more clearly and slowly
2. Reduce background noise
3. Check microphone positioning
4. Use a headset microphone

### Login Issues

**Problem:** Forgot password
**Solution:**

1. Click "Forgot Password" on login page
2. Enter your email address
3. Check email for reset link
4. Create new password

**Problem:** Account locked
**Solution:**

1. Wait 15 minutes (automatic unlock)
2. Or contact administrator
3. Enable MFA to prevent future lockouts

### Document Upload Failing

**Problem:** File too large
**Solution:**

- Maximum file size: 50 MB
- Compress PDF or image files
- Split large documents

**Problem:** Unsupported format
**Solution:**

- Convert to supported format (PDF, DOCX, JPG, PNG)
- Use online converters
- Contact support for special formats

---

## FAQs

### General

**Q: Is VoiceAssist free?**
A: Pricing depends on your organization's plan. Contact your administrator.

**Q: Can I use VoiceAssist on mobile?**
A: Yes, VoiceAssist is mobile-responsive. Native apps coming soon.

**Q: How accurate is the AI?**
A: Medical responses are based on peer-reviewed sources. Always verify critical information.

**Q: Is my data backed up?**
A: Yes, daily automated backups with 30-day retention.

### Voice

**Q: What languages are supported?**
A: Currently English. Additional languages in development.

**Q: Can I use voice in noisy environments?**
A: Noise-canceling headsets recommended for best results.

### Privacy

**Q: Who can see my data?**
A: Only you and authorized users (based on permissions). Admins can view audit logs but not content.

**Q: Is my voice recorded?**
A: Voice is transcribed in real-time and not stored permanently (unless you save transcripts).

**Q: Can I delete my data?**
A: Yes, go to Settings → Privacy → Delete My Data

---

## Support

**Help Desk:** support@voiceassist.example.com
**Documentation:** https://docs.voiceassist.example.com
**Community Forum:** https://forum.voiceassist.example.com
**Phone Support:** 1-800-VOICE-AI

**Hours:**
Monday-Friday: 8 AM - 6 PM EST
Emergency Support: 24/7

---

**Version:** 1.0
**Last Updated:** 2025-11-21
**Phase 13:** Final Testing & Documentation Complete
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